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At The Urban Narrative, our artists adhere to the highest standards, using only premium cotton and linen canvas and gallery-grade oil and acrylic paints, ensuring lasting vibrancy and depth.

Please note that colors may appear slightly different in person than they do online. Photography, screen settings, and the unique lighting in each space (natural vs. warm or cool indoor light) can all affect how tones and textures are perceived.

Each piece is painted to stand the test of time, resistant to moisture and fading, while remaining completely odor-free and non-toxic for a safe, refined experience in your space.

Hand-Painted to Order:
To ensure the highest quality and texture, each canvas is meticulously hand-painted by our master artists. From the first brushstroke to the final drying stage, this bespoke process takes 15–21 days. This essential timeframe allows the thick oil or acrylic textures to cure properly before being safely rolled for transit.

Insured Priority Global Delivery:
Once your artwork has passed our quality inspection and is dispatched, delivery typically takes 5–7 business days via our insured priority couriers.

(Note: During peak gallery periods, these artisan timelines may extend slightly to maintain our standard of excellence.)

Museum-Grade Protection:
We ship all canvases professionally rolled in heavy-duty protective tubes - the global gallery standard for preventing cracks or damage to large-scale textured art. Your artwork includes an additional 2-3 inch white border, giving you complete freedom to choose a custom frame that suits your interior at your local framing studio.

Visualise Your Space:
Not sure which frame suits your painting and interior? Our curators offer a complimentary styling preview. Send us a photo and the dimensions of your room, and we will create a custom mockup to help you find the perfect finish.

Your satisfaction means everything to us!

Each painting is crafted with care, and while it’s rare, if your artwork arrives damaged or doesn't meet our high standards, we’ll make it right. Simply reach out within 48 hours of receiving your painting, and we’ll arrange a hassle-free return or replacement. Have any questions? We’re here to help!

*Please note we do not offer framing services and any viewing frames on our page are exclusively for visualisation purposes - returns will not apply.